Project Management:
Does your team of in-house / off-shore Salesforce Developers need Project Management and leadership to insure that milestones are met, deliverables meet expectations and everybody is on the same page?
Sales Cloud:
Does your Salesforce instance need customization to meet the business needs of your team? Do you need your Sales Process and Lead Process aligned to your business? Need Email-to-Case or Web-to-Case setup? Need API integration with external line-of-business applications?
Service Cloud:
Do you need assistance setting up Queues and Escalation process for your service Cases to meet Service Level Objectives (SLAs)? Are your customers and partners taking full advantage of your Portals? Does your service desk (and do you clients) have access to your Knowledge, Answers and Chatter?
Database.com:
Are you ready to build a fully custom application based on the Salesforce back-end database (Database.com) to harness their built-in data governance, stewardship, security model, auditing and API structure? Need assistance with the Design and flow of your custom application leveraging SOQL, WSDL’s, Microsoft .Net C#, SOAP and JSON data?
Communities
Are you ready to build a Napili Community for your clients with knowledge, access to their Account and Cases?
Administration:
Do you need assistance on a part-time or contract basis with your Users, Roles, Security Sharing and Profiles? Do your Developers need assistance setting up their Sandbox’s, WSDL’s and AppExchange configurations? We are happy to assist with simple Object / Field / Page setup to Reports and Dashboards. Contact us to setup an on-going retainer contract or on-site assistance during a migration, merger or installation.
Contact us to discuss your project needs and timing. We promise to be honest with our availability and bandwidth, and are happy to refer you to sister organizations when a better fit for your needs surfaces.
